Service-Oriented Field Inspection Integration Model

Field inspection is one of the core operations of municipalities. There are over ten types of field inspection in a typical municipality, including inspection of building, road digging, food sales, food processing services, ad signs, malls, city development projects, cattle slaughterhouses, lodging services, and the inspection team itself. Inspection activities are carried out either periodically, randomly, or in response to complaints. The number and variety of inspections make inspection complex. Therefore, managing it manually is inefficient. Another aspect of complexity is the amount of integration required with other systems. To function properly, every type of inspection needs to integrate with several other systems. Building inspection requires integration with the building licenses system; food sales shops inspection requires integration with the shop licenses system, and so on. In addition, all types of inspections need to integrate with core systems, such as those of human resources, finance, violation management, and citizens’ database. The objectives of this research is a component-based integrated architecture that efficiently manages field inspection in municipalities, robust communication between management team and task force, optimal use of resources based on geographical information, and elimination of data duplication or redundancy. Keywords—SOA, Municipality, Field Inspection, E-government, Software Architecture, Holy Makkah.